kb99 Responsible Gambling — Your safety is our priority
Gambling should be for fun, not stress. kb99 is always here to ensure a safe and healthy betting experience.
Our Protection Tools
Deposit Limit
Set your own limit on how much you deposit daily, weekly, or monthly. Once a limit is set it takes effect immediately and cannot be easily increased — this is the most effective way to keep your budget under control.
Time-Out Feature
If you feel you need a break, temporarily suspend your account for anywhere between 24 hours and 30 days. Logging in or placing bets will not be possible during a time-out.
Self-Exclusion
Choose self-exclusion if you need a long-term break. Once selected, your account cannot be reactivated before the specified period ends.
Session Time Limit
It can be hard to keep track of how long you have been playing. With session reminders enabled, kb99 will prompt you to take a break after a set amount of time.
Betting History Review
Log in to your account at any time to view your full betting and deposit history. Understanding your spending patterns makes it easier to make informed decisions.
Round-the-Clock Support
If you have any questions about responsible gambling or need help, contact kb99 via 24/7 live chat or email. Our team is always ready to assist in Bengali.
Age verification is mandatory
kb99 is an adults-only platform. Only players aged 21 and above may register and play. Age is verified when opening an account and documents may be requested at any time to confirm identity.
Our commitment to protecting minors
kb99 firmly believes that online betting and casino are entertainment for adults only. Under no circumstances do we allow anyone under the age of 21 to access the platform.
If you believe someone you know who is a minor is using this site, please notify our support team immediately. We will take the necessary action promptly.
If you use a shared family computer or device, please log out and do not share your password with anyone. Keeping your login details secure not only protects your account but also keeps minors away.
Warning signs of problem gambling
If any of the following applies to you, consider seeking help.
- You keep betting to "chase" lost money and cannot stop.
- You have repeatedly tried to cut down or stop betting but failed.
- Betting is taking time away from family, friends, or work.
- You are borrowing money or spending savings to gamble.
- You are hiding your betting activity from family or friends.
- You feel restless, anxious, or irritable when you cannot bet.
- You are using betting as a way to cope with stress or depression.
Keep in mind
Betting is entertainment — not a source of income. Before each session, ask yourself: is this for fun, or for another reason? If you can already see that something is wrong, that awareness is the first step toward change.
kb99's support team can help you while keeping your identity confidential. Asking for help takes courage.
Tips for healthy betting
- Set a budget before you start betting and stick to it.
- Avoid betting when drinking or feeling emotionally unstable.
- Take regular breaks and spend time with your family.
- Avoid continuing to play after a losing streak.
How to use kb99's protection tools
Set a Deposit Limit
Go to Account Settings and click on the "Responsible Gambling" option. There you can set a daily, weekly, or monthly deposit limit. Reducing the limit takes effect immediately; increasing it requires a 24-hour waiting period.
Take a Time-Out
Choose a time-out for a short-term break — 24 hours, 7 days, or 30 days. You will not be able to log in to your account during this time. The account is reactivated automatically once the period ends.
Self-Exclusion
For long-term problems, choose self-exclusion. This can last from 6 months to a permanent period. Once applied, the account cannot be reopened even after multiple requests.
Support Team Assistance
If you cannot change the settings yourself or need further help, contact kb99's 24/7 live chat directly or email [email protected]. Speak in Bengali — we will understand.
What does responsible gambling mean?
Responsible gambling means enjoying online betting and casino as pleasant entertainment — making sure it never becomes a cause of financial, family, or mental health problems. kb99 believes that building a healthy betting culture is not only the player's responsibility but also the platform's.
We want you to enjoy every session and feel good at the end. To that end, kb99 follows a set of tools and policies that help keep you in control.
Remember, both winning and losing are a normal part of betting. There is never a guarantee of recovering lost money — so never keep betting repeatedly in the hope of doing so. Your entertainment budget should only be an amount whose loss will have no impact on your daily life.
kb99 monitors every user's account. If any unusual betting pattern is detected, our team may proactively reach out to that user and take steps to protect the account if needed.
Need help?
kb99's support team is always by your side.
Frequently Asked Questions
Enjoy safely — welcome to kb99
Play responsibly and enjoy the excitement of cricket betting, slots, or live casino. We are always here for any support you need.